Privacy Policy

Effective Date: April 28, 2026

At SinhalaBook.com, protecting your personal information is our priority. This Privacy Policy describes how we collect, use, and handle your data when you visit or make a purchase from our website.

1. Information We Collect

When you purchase something from our store, we collect the personal information you give us such as your name, address, phone number, and email address. We also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

2. Payment Information

If you choose a direct payment gateway to complete your purchase, your payment data is processed securely by Stripe. We do not store your credit card details on our servers. Stripe encrypts your credit card information through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

3. How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to communicate with you, screen our orders for potential risk or fraud, and send notifications related to your order via SMS and Email.

4. Cookies

We use cookies to maintain the state of your shopping cart and user sessions. You can choose to accept or decline cookies through your browser settings, though declining may prevent you from fully utilizing our website's checkout capabilities.

5. Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us (such as payment processing through Stripe or SMS delivery through Notify.lk). However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Email: [email protected]
Address:
Sinhalabook.com
MDH Jayawadhana Road, Athurugiriya 10150
Sri Lanka